Customer Insight Analyst

  • Anywhere

Responsibilities:

  • Identify issue and analyze data regarding user behavior, transaction data, product performance, etc. from a range of sources
  • Communicate findings and leverage data to provide recommendations across teams (Marketing, Product) for further improvements, including but not limited to campaign and product changes
  • Measure and evaluate the accuracy and the impact of the data findings
  • Track business key metrics and update data regularly
  • Support Campaign Specialist by providing precise segment to improve conversion rate
  • Deliver monthly performance report

Requirements:

  • Exceptional analytical abilities
  • Strong Ms. Excel skills
  • Familiar with Tableau is a plus
  • High attention to detail and well structured
  • Ability to learn fast and work in fast-paced changing environment

To apply for this job email your details to aditya.muthi@koinworks.com

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