Customer Operation Executive

Website koinworks KoinWorks

the Connection that Works

KoinWorks is hiring a Customer Operation Executive for connecting the relationship between the customer and the company through excellent services.


  • Managing day-to-day communication for both inquiries and complaints from customers and potential customers
  • Maintaining a positive, empathetic and professional attitude towards customers and potential customers at all times.
  • Handle  administrative duties related to customers
  • Involve in every Operations activities and ensure the Operations work properly
  • Taking care of incoming/outgoing letters, vendors and partners management and general affairs
  • Ad-hoc duties assigned by Head of Operations and Co-Founders


  • Have a banking or financial background would be a plus
  • Analytical Thinking
  • Creative (Out of the Box Ideas)
  • Have a great initiative and observation skill
  • Effective Communication Skill in Bahasa and English
  • Able to work well independently and within a team

If you think the above sounds fascinating, don’t hesitate to apply to us. Our team will get back to you at soonest. Thank you!

To apply for this job email your details to

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