Frequently Asked Questions

Find quick answers for questions you need help with.

What is KoinBisnis?

KoinBisnis is a loan product aims to business development and empowerment of Small and Medium-Sized Enterprises (SMEs). KoinBisnis endeavors to provide a funding solution to purchase inventory, capital asset and cash flow financing.

How do I apply for loan?

Please follow the application process and provide the required documents as requested on our site. As part of the verification process, our customer support will contact you to verify the data. We will promptly process your loan request and notify you.

What information is required when applying for loan?

To speed up your application completion process, please prepare and ensure the validity of the following data:
– Personal
– National ID
– Tax ID (if the loan amount is above IDR50 million)
– Family Card (If married)
– Bank statement in the last 3 months *
– Company
– Owner’s National ID
– Company Tax ID
– Deed of Company Change (latest)
– Financial Statements
– Bank statement in the last 3 months*
(*) We suggest you to provide the bank statement of your account using the Connect feature. The more the information you provide, the higher the chance of your loan application being approved.

How does KoinWorks’ interest rate compare to banks?

KoinWorks offers more affordable interest rates. We have no early repayment fees and your account is easy to be accessed online. Apply at the comfort of your home or at your own convenience, saving you precious time and money.

How much can I borrow for my business and what’s the maximum term?

You can borrow up to IDR2 billion with a loan term of 6-24 months.

Does KoinWorks charge additional fees to Borrowers?

There will be an administration fee and an origination fee. We only charge you once the loan is disbursed. Please take notes that the fees will be deducted from the loan during disbursement, so make sure you include the fees to your loan calculation.

Can I pay all of my loan early?

Yes you can. And there is no extra charge.

How do I pay my loan?

Our loans are paid back in monthly installments. You can transfer the payment to the virtual account we have assigned to your account. The information of your virtual account can be found on the Borrower’s dashboard.

How will my loan be funded?

When your loan receives a final approval, it will be available for Lenders to fund. You can keep track of your loan’s funding progress at your account dashboard page. If the progress bar reaches 100% or at least 80% within 14 days, the fund will be disbursed to your bank account.

I haven’t heard back about my application. What should I do?

Once we receive your application, we aim to give you a pre-approval decision in less than 3 working days. Please check your email and keep your phone handy to make sure that our Customer Support can contact you. If you still haven’t heard back from us within 1 week, you can email us at support@koinworks.com or call us at 021-29323996 from Monday to Friday from 9:00 AM to 5:00 PM.