Frequently Asked Questions

Find quick answers for questions you need help with.

What is KoinRobo?

KoinRobo is an automatic lending feature powered by innovative machine learning technology that was developed specifically for Lenders to automate their funding activities so that the predicted interest rate can be achieved in a predetermined tenor. When you fund on KoinRobo, it means that you make a contribution by making direct contributions to businesses that require social responsibility.”

How do I start lending on KoinRobo?

Once you’ve been registered and your diversification process has done, you can find KoinRobo products with tenor and interest rate that fits you. Click here to register as a Lender.

How many types of tenor that available in KoinRobo?

At this time, there are 3 available tenor in KoinRobo, 3, 6, and 12 months.

Who can lend money on KoinRobo?

Anyone aged 17 or above who lives in Indonesia and subject to the laws of Indonesia. Other than that, Indonesians who live abroad and foreigners can also become Lenders.

Is my funds safe on KoinRobo?

The Provision Fund will continue to apply in loans funded through KoinRobo so that their security can still be maintained and losses can be minimized.

How KoinRobo works?

Through KoinRobo, KoinWorks’s technology will spread the fund transferred by the Lenders into various products on KoinWorks so that the predicted interest can be achieved. Lenders can also enjoy a very practical lending experience. Distribute your funding through KoinRobo and let machine learning automatically manage your fund for you.

What is the difference between Auto Purchase and KoinRobo?

Unlike the Auto Purchase technology that helps you lending based on your set preferences, KoinRobo will automate your funding to achieve a certain return in a predetermined tenor.

When I get my Yields from KoinRobo?

Yields from KoinRobo will be received at the end of the non-tax tenor (lump sum), including service fee deduction and other fees excluding taxes.

When can I withdraw my money?

The allocated fund through KoinRobo is not available to withdraw until the due date.

What is Social Impact?

KoinRobo’s funding activities are focused on helping certain sectors of society with the hope of increasing the Indonesia’s economics growth more comprehensively by providing financing at a more affordable cost. The sectors are Female-Led (businesses run by women), Made in Indonesia (local businesses made in Indonesia), Top Up (businesses that top up their loan amount), and Best Performing (businesses with the best lending performance on KoinWorks).

Why does Social Impact in KoinRobo generate different interest rates?

Because of the differences in the level of risk and target market of every business, KoinRobo is specifically prepared for selected business sectors that have shown good performance historically. KoinRobo is also open for Retail Lenders to work together with KoinWorks to support and develop these sectors.

What business sectors are supported by KoinRobo?

KoinRobo currently possesses four business sectors. These sectors include Female-Led (businesses run by women), Made in Indonesia (local businesses made in Indonesia), Top Up (businesses that top up their loan amount), and Best Performing (businesses with the best lending performance on KoinWorks).