We provide an option to deactivate your account, there are several ways to submit your request:

KoinWorks App 

You can submit a request through your KoinWorks application by following these steps:

1. Open your Accounts page.
2. Select “Account Preferences“
3. Click on “Request Delete Account
4. Select your reason for account deletion and submit your request

Customer Service Request

Our Customer Service department is readily available to assist with your inquiries and concerns. We offer several channels for you to submit your request via:

• Phone: 085592013102
• WhatsApp: +62817 0397 2888
• Email: [email protected]
• Please fill out the following data in your request
  • Full name:
  • Date of birth:
  • Address according to KTP:
  • Registered phone number:
  • Registered email address:
  • Reasons for account deactivation: