The withdrawal process usually takes 5 working days.
For every money withdrawal, you will be charged an administration fee of IDR 5,000 which will be directly deducted from the balance you have.
You can also use KOIN to pay the administration fee.
The withdrawal process may take longer, depending on the bank’s operations and the recipient city.
If there is a process of transferring funds or withdrawing money on weekends or holidays, the bank will process the transaction on the next working day.
You can withdraw money from the KoinWorks app by following the steps below:
How to Withdraw Money to Your Bank Account
- Open KoinWorks application, then choose “Withdraw”
- Enter the amount of money you wish to withdraw, then click “Process”
- Your withdrawal will be processed in approximately 5 working days.
Why is my withdrawal status still pending?
We sincerely apologize for the inconvenience. Currently, your withdrawal is in process.
The withdrawal process usually takes 3 to 5 working days (excluding Saturdays, Sundays, and national holidays).
We have also conveyed the constraints to your withdrawal of funds to the relevant team for further checking.
Therefore, please be willing to wait for further information developments. Please periodically check your KoinWorks account and bank account mutation.